Locksmithing Services
Commercial, residential, high-security master key systems and more.
Electronic Security Solutions
CCTV, alarms, access control, monitoring and more.
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At Ruswin, we specialise in delivering reliable, integrated security solutions for commercial businesses and residential homes. As trusted experts in Locksmithing and Electronic Security, we combine both services to provide a complete, end-to-end security system tailored to your needs.
Our qualified Locksmithing team offers a full range of services, including:
Our expert Electronic Security team specialises in the design, installation, and maintenance of:
With decades of experience, Ruswin is known across Queensland for technical expertise, quality service, and continuous staff training. We ensure that every security system we deliver is modern, effective, and tailored to your environment.
Ruswin provides Locksmithing and Electronic Security services across Queensland and internationally.
Visit our retail stores in Townsville, Rockhampton, Emerald, Gladstone, Mackay, Mt Isa, and soon in Cairns.
I wanted to place on record my thanks for the excellent service provided to us in changing the locks on our newly acquired home and installing new locks and door furniture. The service the company provided was timely and excellent in quality at a very reasonable price. I would be more than happy to recommend the company to others seeking similar work.
Highly recommended! They have gone above and beyond to help me out and I am grateful for the wonderful service I was provided. It's very stressful having car issues so it gave me a lot of relief knowing that they had my back and did everything they can to help me out even after office hours.
Needed a couple of keys cut the guy was very quick and super friendly. Would highly recommend them to anyone.
Where is Ruswin located and what areas do you service?
Ruswin operates across Queensland with branches and technicians servicing Townsville, Mount Isa, Rockhampton, Mackay, Gladstone, Emerald, Cairns and surrounding regional areas. We also deliver specialised services to remote locations through our experienced mobile teams.
Do you offer Emergency Locksmith and Electronic Security Services?
Yes. Ruswin offers a 24/7 emergency locksmith and electronic security call-out service, including for lockouts, break-ins, system faults and urgent security repairs.
What locksmith services does Ruswin provide?
Ruswin provides residential, commercial and industrial locksmith services including:
Lock installation, repair and replacement
Rekeying and master key systems
Restricted key systems
Digital and smart lock installation
Emergency lockout services
Safe supply and servicing
Door hardware and panic exit devices
What is a master key system?
A master key system allows authorised personnel to access multiple doors with one key, while allowing individual keys to access specific areas only. These systems are ideal for offices, hospitals, schools and large facilities.
What electronic security services does Ruswin provide?
Ruswin designs, installs and maintains:
CCTV and IP surveillance systems
Alarm systems (monitored and unmonitored)
Access control systems
Video intercoms
Perimeter detection
Gate and barrier automation
Integrated security solutions
Yes. Ruswin installs high-quality CCTV systems for residential, commercial, industrial and government sites across Mount Isa, Townsville, Rockhampton, Mackay, Gladstone, Emerald, Cairns and surrounds. Our advanced CCTV and alarm systems can be monitored remotely via your phone or computer, allowing you to view live footage, receive alerts and stay in control of your security from anywhere.
We also provide 24/7 back-to-base alarm monitoring through a professional response centre for added peace of mind. In many cases, we can integrate new cameras, alarms or access control equipment with your existing systems following a detailed assessment of your current infrastructure.
Can Ruswin upgrade or integrate new CCTV, alarm, or access control equipment into a current security system?
In many cases, yes. Ruswin does everything possible to integrate new cameras, alarms, access control devices, and other security equipment with your existing systems across Townsville, Mount Isa Rockhampton, Mackay, Gladstone, Emerald and Cairns. Integration depends on several factors, including the age of your current system, compatibility with modern technology, and the condition and configuration of your infrastructure.
Our experienced team will conduct a thorough assessment of your setup and recommend the best approach—whether that’s seamless integration or targeted upgrades—to ensure your security system remains reliable, efficient, and fully functional.
How do I get an Apprenticeship or job with Ruswin?
Ruswin is actively seeking to engage 2 – 4 new apprentices on an annual basis. We offer opportunities within the Locksmithing and Electronic Security trades, with the option of applying for a dual-trade position. Our company is equipped with a dedicated full-time training team and program, ensuring that your apprenticeship is nurtured at every stage of your TAFE course.
Should you be interested in job opportunities in other areas of Ruswin, such as customer service, administration, special keying, or management, please visit our employment page or our social media pages, where all relevant apprenticeship and job postings will be listed.
What should I do after a break-in or in an emergency, and can Ruswin secure my property?
If your property has been broken into or you face a security emergency, first ensure everyone is safe and contact emergency services if needed. Once the scene is secure, contact Ruswin for rapid response. Our experienced team provides emergency locksmith services, repairs or replaces damaged locks, doors, and electronic security systems, and implements upgrades to prevent further risk.
We also specialise in CCTV, alarm, and access control systems, which can be assessed, repaired, or upgraded as part of our emergency response. Most modern systems allow remote monitoring, real-time alerts, and full integration with new equipment wherever possible. Response times are prioritised for Townsville, Rockhampton, Mackay, Gladstone, Emerald, Mount Isa, Cairns, and surrounding regions, ensuring your property is quickly secured and protected.